Customer Testimonials

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Google Jun 16, 2025

Excellent service! Mike Black was professional, friendly, and made the car-buying process smooth and stress-free. Highly recommend working with them!

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Google Jun 14, 2025

Just purchased a new to me Kia Soul from here through Kyle Guthrie. He was very professional, answered all my questions, and didn't even try to pull any Slick Rick bull-sh*t with me. Straight shooter. Everything was as we agreed and I couldn't be happier. Nice to see integrity still alive. I highly recommend him.

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Google Jun 14, 2025

I give Ford of Port Richey a 5 star rating, but Ford Motor Company deserves a 1 star rating so the average is 3 stars. I have used this dealership to service both of my Ford vehicles since November 2018 and have consistently receive excellent service from everyone. Unfortunately, our 2018 Fusion has suffered the dreaded coolant intrusion fault requiring the replacement of the engine block. Ford Motor Corporation identified this as a recurring issue in 2022 and issued Customer Satisfaction Program 21N12 but limited the coverage of their resolution which excludes our vehicle. I'm now left facing a $10,000.00 repair bill for a known defect ... Read More

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Google Jun 14, 2025

Chance Testino did a great job helping me with a new truck. He was very informative and professional. Love my new F150.

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Google Jun 14, 2025

Rayann is an awesome advisor!!! Great service overall by team!!!

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Google Jun 13, 2025

Went to local Ford dealership in New Port Richey had Kyle Guthrie help me get exactly what I wanted for what I wanted great fast and friendly service thank you Kyle

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Google Jun 13, 2025

I didn’t think I would be able to get a new car. Everyone at Ford, especially Braedon, made the process easy and stress free. I even walked out with my favorite car! I would recommend them to anyone.

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Google Jun 11, 2025

Amazing experience with service. After two AWFUL experiences with Karl Flammer Ford in Tarpon Springs, I was extremely hesitant to set foot in another Ford service department. In fact, it took me 3 months to actually take my vehicle in. Caden was my advisor at Ford of Port Richey, he’s great - very informative, professional, and courteous. Highly recommend utilizing this service department, my vehicle was looked at and I received updates same day. Once the part was ordered and installed, it was an easy pick up and I was on my way.

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Google Jun 7, 2025

Kyle Guthrie was amazing and he helped me to get the car that I wanted with.a great deal

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Google Jun 7, 2025

I purchased a used car, New to me, a couple days ago. Love my car. Extremely happy with my sales experience! Brian helped with sale and Josh with finance. Both outstanding, professional, kind and extremely patient. Actually I had a very good and happy experience. A I have already recommended Ford of Port Richey to some friends and told them to look for Bryan and Josh. I am a very happy customer

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Google Jun 7, 2025

Excellent dealer with a service department that CARES about keeping their customers!

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Google Jun 6, 2025

This is the best service center I have ever been to for any brand of car. I have been coming here for about 3 years now and they are always friendly, knowledgeable, and efficient. They give good time estimates and keep you updated. My most recent experience with Blaize was incredibly good. It was the best service experience ever. She was not only friendly but she really knew what she was talking about and explained things well.

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Google Jun 6, 2025

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Google Jun 5, 2025

Hayden was a wonderful salesman! I would buy from him again! He was very helpful and I got a good deal!

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Google Jun 5, 2025

Friendly service and good work. Recommend to all!

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Google Jun 5, 2025

The sales staff and the financial personnel did an outstanding job. This is the third time we’ve purchased a new vehicle from Ford., Port Richey. And in a few years, maybe I will be back to buy another one again I would like to think their staff and everyone else involved. Again thank you very much.

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Google Jun 4, 2025

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Google Jun 3, 2025

Great customer service from Mike Black. I’m very happy with my new Bronco!

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Google Jun 3, 2025

Casey at Ford is absolutely amazing! We spent an entire day looking at trucks in the area, and nothing came close to the exceptional service she provided from start to finish. We ended up purchasing a 2024 F-250, and she went above and beyond to accommodate our every need. Casey is genuine, honest, humble, and just an incredible person to work with! Christian in finance was also phenomenal—he made sure we got the best deal possible and walked us through the process with complete transparency. Everything was smooth, quick, and stress-free. We left with exactly what we wanted! If you’... Read More

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Google Jun 3, 2025

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Google Jun 3, 2025

Great service super impressed!

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Google Jun 2, 2025

My wife and I purchased a new Ford Mustang from Ford of Port Richey. I have been buying cars every 2 to 3 yrs for the past 27 yrs, and this purchase was, by far the best buying experience I have ever had! My salesman and his sales manager hooked me up with a really sweet deal, they gave me what I was asking for, for my trade, and we were able to seal the deal in less than 2 hrs. Great dealership! We're looking forward to doing business here again.

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Google Jun 1, 2025

Make sure you ask for Braden for the best friendliest experience with str8 forward answers and no gimmicks! His finance manager Kevin was awesome too!

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Google May 31, 2025

What a simple and easy shopping experience. Casey Tillery and Kyle Guthrie were the best. Have bought from various other dealers in the area my whole life. And this was by far the best experience I have had. Definitely the fastest I have been in and out with keys in my hand. Treated like family and couldn’t be happier. The finance officer did not pressure me with a ton of add ons and even customized a protect plan that was super reasonable that worked for me! 2 free oil changes and even filled the 36gal tank up for me!! Thanks ... Read More

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Google May 31, 2025

Mike black It's an awesome sales person.He is very attentive and not push it.He make sure you are satisfied with your Vehicle very easy to work with

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Google May 30, 2025

Kyle Guthrie made my first car buying experience as pleasant as possible. He professionally explained all of the different options within my vehicle, and answered any questions that I had. The whole Ford of port richey crew has a great attitude to work with, and they are there to do business, not play games.

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Google May 29, 2025

Braeden was awesome the whole way through! Ended up not buying a truck last minute but his persistence to help and continued effort was unmatched! Great place to buy from and when we need another truck we will be back. Thanks again Braeden.

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Google May 29, 2025

Thank You, Chance! I just wanted to say thank you for helping me with the purchase of my 2025 Ford Maverick. You were an outstanding salesman—professional, friendly, and genuinely helpful throughout the entire process. It honestly felt like I was buying from a friend, not just a dealership. I love the truck and appreciate how easy and comfortable you made the experience. Keep up the great work!

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Google May 28, 2025

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Google May 28, 2025

Service advisor Steve Wollack, made our recalls painless!!! He walked us thru the process, having the valet service was AWESOME!!!! He even got our ride returned before his estimate!!!! That's why we will buy our next vehicle at Ford of Port Richey!!!!

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Google May 28, 2025

I was pleasantly surprised how smoothly my experience was getting an oil change. It went quickly and they texted me to let me know the status along with a video.

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Google May 27, 2025

Brian Silverstone was extremely helpful in my car buying journey. He went above and beyond to answer questions and send pictures and videos to help expedite the process. The professionalism was appreciated!

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Google May 27, 2025

I purchased a Mustang last year from this dealership. The service department is always friendly and helpful. Taylor has an exceptional attitude which is appreciated.

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Google May 27, 2025

Kyle and Joey were absolutely amazing from the start! Kyle is VERY knowledgeable, awesome to work with and over all an amazing personality! Joey while just in training he was there the entire way with us learning the ropes! Thank you Kyle and Joey for helping us move from a Jeep(cough cough) to an amazing Ford Bronco!! Definitely recommend Kyle and Joey! Just let them know Harris sent you and they will hook you up!! Thank you again!!

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Google May 26, 2025

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Google May 26, 2025

Excellent service work with Kendall Clark he was very helpful and attentive, definitely recommend

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Google May 26, 2025

⭐️⭐️⭐️⭐️⭐️ Casey Tillery was an exceptional salesperson! Her kindness, patience, and professionalism made the entire experience smooth and enjoyable. She truly went above and beyond to help us find and get into the vehicle of my dreams. I couldn’t be happier with the service she provided—highly recommend working with her!

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Google May 26, 2025

I had a bad experience 6 years ago buying a vehicle here, but saw some ads for a vehicle I wanted. I decided to give them a second chance. The whole experience was completely different this time. Hayden, my sales man was great, he helped me get a better truck then what I initially went there for. Andrew was a huge help not only with the F150 I purchased but also putting my wife in a new Bronco. Josh was great at finding the best interest rate for our new vehicles. You couldn’t ask for a better team than those 3 ... Read More

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Google May 26, 2025

I was hesitant to go back here after a bad experience a few years ago. Hayden was a great sales man, helped us get into what we wanted without being pushy or trying to upsale. The entire experience was amazing working with Hayden, Andrew’s guidance on which vehicles suited our needs and Josh getting the finance worked out! The best team at ford!

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Google May 26, 2025

My wife and I went to Ford of Port Richey with zero intention of buying a car—but thanks to Kayla and Justin, we ended up driving off in a brand-new RTR Mustang, and it couldn’t have felt more right. Kayla was outstanding from start to finish—super friendly, knowledgeable, and never pushy. She made the whole process feel easy and exciting. Justin also jumped in to help and made a big difference. He owns the same Mustang and took the time to show my wife all the features and what makes the car so special. This wasn’t ... Read More

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Google May 23, 2025

I worked with Kyle to purchase a new truck. He went above and beyond with the details. I highly recommend stopping at this dealership and asking for Kyle if you are looking for a new Ford.

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Google May 22, 2025

They have the best customer service. Every time my car needs service, I travel from Tampa to Ford Port Richey. Thank you.

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Google May 20, 2025

Our car shopping experience here was fantastic. Kayla Madak was really great walking us through our purchase from beginning to end. All of the staff members we dealt with were all very friendly, helpful and super efficient. Definitely one of the best car buying experiences for us that I can recall and I would highly recommend them based on the level of service we received.

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Google May 19, 2025

Excellent. Kyle reached out as soon as we requested information. He set us up an appointment to check out the vehicle and test drive it. He made sure all of our questions were answered. It was a great experience from start to finish. We love our new ride! Thanks Kyle for all your help.

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Google May 18, 2025

Braeden was very professional and helped us get our brand new F150 XLT. Everyone at this dealership was great.

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Google May 17, 2025

I came up to the dealership when another Ford dealership - not far from there - were unable to help me after sitting in their waiting room for two hours. Taylor Alvarez was fantastic! She got me in and out inside an hour, and the price was outstanding. The other dealership wanted to charge me $1000 to fix a part that wasn’t actually broken, and Taylor and the team figured out what the real issue was, and took care of it. Highly recommended.

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Google May 17, 2025

Had a great experience. Found a great deal on a truck and got more than I was expecting on my trade.

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Google May 16, 2025

Went here and Kyle Guthrie took care of me. If you're in need of a new car, or just want to get something different look no further.

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Google May 16, 2025

My hat is off to Kayla Madak and Jesse they made the whole buying process very easy. Most of the deal was actually handled over the phone. I can say with confidence this is a great place to deal with.

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Google May 16, 2025

Great experience ,Mr Brian Silverstone was great and he got me my first truck

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Google May 15, 2025

Great Service! Oil change, 3 or 4 recall updates and 4 new tires all done in one day.

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Google May 15, 2025

Was getting my daughter into her first car and Hayden Stevens was so prompt, thorough, honest, and guided us every step of the way! Excellent salesman! I would recommend him to anyone! We were so pleased and she got the car she wanted and at a deal worth working with him for. Go see him! You won’t be disappointed!

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Google May 14, 2025

Taylor was great in the service department she was able to fix my tires and order new ones right away thank you!!!

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Google May 13, 2025

Every member of the Ford of Port Richey team is outstanding.

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Google May 13, 2025

Honestly a wonderful experience. Hayden Stevens had helped me out with looking and securing my first car, and he had done everything in his power to help me. Went in at noon and left at 2pm with the thought that I might not be getting it, only for him to stay longer than his scheduled time to make sure I can secure that car and bring it home with me. The process only took a maximum of 3 hours and my time there was honestly not what I was expecting when trying to buy my first car. Thank you!

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Google May 13, 2025

Caden in service and Sales Manager Carmichael were very polite and professional as always. Thank you for a great experience.

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Google May 13, 2025

I will never go anywhere else with my Thor Vegas 2021 motorhome. Their service people were awesome and I walked away free, no cost, zero, nada !!! They were very fast, (days not months) as previous dealership, where I’d bought it new! I had a couple recalls (Ford) and an insurance claim (rodent damage 😡) that was not done to my satisfaction by the original dealership. In fact they claimed no knowledge of the problem when I drove it away after 4 months of repairs. Clearly no one had driven it to see the dash error lights on upon driving away. In the ... Read More

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Google May 13, 2025

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Google May 12, 2025

Ford of Port Richey FL is great , I just bought my truck from them an had an amazing experience Brayan Baez is awesome super cool and chill , everyone I came across at dealership from sales to finance were very nice and professional one of the best experiences I’ve had at dealerships , come check them out !

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Google May 12, 2025

(Translated by Google) Magnificent service (Original) Magnifico el servicio

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Google May 9, 2025

Bryan did a great job selling us a (new to us) 2022 Ford Mustang. He answered all our questions and made sure we were completely satisfied.

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Google May 9, 2025

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Google May 9, 2025

My salesman Mike black was the best he help with everything to do with my new f150, even after the sale when I had some problems with financial and warranty end of the deal !

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Google May 7, 2025

Gotta hand it to salesman Kyle Guthrie. As someone that has been in the car industry for a long time it takes a lot to impress me when buying a vehicle. This was honestly a great experience. Not only did I get the truck I wanted at a great price there was no pressure at all. That’s not the norm in the dealer world. I can honestly say I will feel comfortable sending anyone to Kyle to purchase a vehicle. To be 100% honest this was the 4th Ford dealership that I worked with and they got my business for ... Read More

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Google May 7, 2025

Mr Mike Black and staff at Ford of Port Richey are excellent at what they do and how they treat there customers..I highly recommend this great group of people..

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Google May 7, 2025

Erica Harvey was incredible, and very accommodating as to finding me the Truck I was looking for. The purchase of my F250 went seamless, without a hitch. I would recommend anyone and everyone looking for a new vehicle to stop in to Ford of Port Richey, and ask for Erica!

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Google May 7, 2025

I had a bad experience with a driver named Alfred from this facility. Not only was he an hour late, I was afraid to give him my car. He was very unprofessional to say the least. Wasn't sure if I wanted to use this service again but this time I got Linda and Kelly. I was so impressed with them that I don't want anyone else coming to get my car. They were polite, friendly, and professional at the same time. From now on I will always request them for my services.

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Google May 6, 2025

Hayden was great! Very professional staff and overall good experience at Ford of Port Richey.

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Google May 5, 2025

Kendall was the best service representative I have worked with in a really long time. He made sure everything went smooth, I was kept up to date and made sure I had a 5 star experience! I will definitely reach out to him the next time I bring my vehicle in for service.

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Google May 4, 2025

I would love to share my experience with Casey Tillery, she was very helpful and knowledgeable about the Ford f150 Lariat to the level that I was very comfortable with my understanding of the accessories and operations of the vehicle. And she was polite.

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Google May 4, 2025

Kyle Guthrie worked with me to purchase my Escape. He worked hard to get me a price and payment I wanted. I never felt pressure to buy a car. He's friendly, polite, and above all not pushy. I'd recommend going and seeing him for your next auto purchase.


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