Ford of Port Richey

Good morning David,

I bought a Focus from you a little over two years ago and I just recently came back and traded my Focus is and bought a Fusion. I want to say them main reason I can back to your dealership, was because of Steve Wollack. He has been so good me me on my Focus, that I knew, if or when I bought another car, it would be through your dealership, because of all the help and honestly Steve has given me. The service on my car, which never went any where, but to your dealership and will be the same for my Fusion, by the way I have never loved a car so much in my life. Great car at a great price, it was the service that brought me back. I know that I can ask Steve anything and he will get my the best price and the best service there is to offer. So, for the second car I have bought through you, it was becasue of Steve and the fine service he has provided me for my car's. He is the one who has given me the most upstanding service, out of any dealership I had purchased a car from. That is the most important part to me, because your car has to be serviced and you want nothing, but the best and that is all that has been ever offered to me, by Steve.

Sincerely,

Lauralyn B

Lauralyn B

Steve was very helpfully one of the best service people I have worked with. BIG THANKS TO STEVE

David A

Steve is a trusted service writer.

Gary O

 I like that he walk around my vehicle with me to make sure there was no damage done to my car and that all my issuse were met.

Yolanda B

I was away on business, dropped car off in the evening and neighbor was picking it up. They had problems with the part and car had to be brought back in. Thomas made sure it was done correctly, and had car delivered to my home. Thank you Thomas for the extra effort. It is greatly appreciated.

Nancy O

The service received was excellent - as usual. Wouldn't take my BOSS 302 anywhere else.

James S

Steve is an excellent advisor. He is considerate and extremely knowledgeable regarding vehicle repairs. Steve definitely has the client's best interest at heart.

MIGUEL V

I was very happy with the work they did

Robert C

Your service man Steve is great, he made my visit painless, which is unusual for a dealership. one word sums it up awesome!!!! Thanks Jerry Leclair

Jerry L

I am always very satisfied with your service.

Margaret P

Steve is always great for getting the job completed correctly and on-time for me. Fantastic customer service from him!!!!

Garry O

Outstanding service, once again!

Steve S

Had oil change and tire rotation done. Took less than 45 minutes as promised. Good job.

Gregory B

Steve & Tom are the best representatives that this dealership could have. if all ford dealers were represented by service people like these two guys ford wcould not be beat.

James G

"Founder and President"

David,

 

  I just wanted to extend an E-mail and let you know how amazing it is to work with your organization and staff yearly, and this last event this year you went far above and beyond for your staff and the dogs needing homes so badly. I know this is coming a little late, but I had to abruptly leave shortly after the event out of state to handle a family death and estate so I apologize for the delay.

  I just wanted to say what an amazing thing you've done for the community, people and dogs alike. I look forward to working with you all yearly, and this year just amazed me more then I have been before. We cannot thank you enough for everything, and I truly personally appreciate all you have done, and will do for our community.

Thank you.

Devilyn

Founder and President

www.RugazRescue.com
http://www.facebook.com/RugazRescue

Rescuing the American Pit Bull Terrier because We should be fighting for Them!

Devilyn,Rugaz Rescue

Great job by both the service advisor, Mark Botham, and technician, Chris Lamberson.

Daniel K.

Toni was very helpful, polite and professional. She is an asset to your company.

GLORIA M

Steve is great to have around. He worked extra hard to get our job done in time to pick up the kids from school. Thanks for the Great Job!!

Anthony C.

We have been going to this dealership a lot and had some very horrible experiences. This is the first time that we have received the best service and when we left we felt like customers not a number. Mark was very detailed and I will be bringing up my other car for service as well. A/C issues. Thank you for the excellent service.

Roschelle E.

 Great place!!!!

Albert C

Steve is always very helpful...

Lenore D

Steve Wollak,was a very pleasant person.  He told me what needed to be checked and done and then went over it with me at the end.  My service was done in a very reasonable time frame and I am completely satisfied.

Bruce S.

Steve did an excellent job of coordinating the repairs of my vehicle.

William M.

I WAS SATISFIED WITH THE WORK DONE ON MY F-150 AND WAS GIVEN AN EXPLANATION OF THE WORK BY THE MECHANIC...THANKS!

Allen H.

I would not change this dealer for anything. They always provide the best service, and that's what I need to keep my vehicle in great condition. Thank you Ford!

Daniel R.

Your service crew is to be commended- They were all so very helpful and pleasant, maintaining their composure with frustrated customers,like myself, who know very little about mechanics. Thank you

Timothy K.

Steve Wollack is the best service advisor I've ever come across! He is always there for his customers and makes me feel very important. He always call you by name and remembers past conversations so you feel very special. I've never experienced the customer service Ford gives me any where else!. Thanks, Steve and thanks Ford!!

Cathy K.

A great dealership to do business with. Thank You, - Owner/Pres. C&C Window & Door Co. Inc.

Robert C.

I definitely will be a return customer. I am very satisfied with my service.

Dianne B.

I have always recieved service that has exceeded my expectations.

Genevieve V.

The verbal support, kindness, courtesy, and length of service, at this dealership was well above my expectation. Thank you very much. Eddie

Eddie T.

Mark is awesome. I'll continue to bring my truck in for service. I just have a few more things to do and I should be good for another 50,000 miles. Can't wait to finally be finished with my maintenance.

Robert A.

Professional and pretty too!

Harry H.

Steve Wollak, my service advisor, was (is) very professional and courteous and made sure the needs of my car was taken care of. He returned all my phone calls. Thank you, Bill.

William G.

I dealt with Toni who was very helpful with a frustrating situation. I have used your services since I bought my Sport Trac and will continue to do so

Marianne V.

This service center has been giving me excellent service since I started taking my 2003 Navigator to them, And now I take my 2008 Mustang to them for service. I highly recommend them to any body that wants there car taken care off. Thanks Steve Wallak and your crew.

Irwin F.

The service representative was very friendly and helpful.

Robert K.

Toni was great! She took my last experience and turned it around. Unlike so many people in service positions she took my comments from my last service and did all she could to make things right for the customer. So many in today's market would have just brushed it off as a bad customer. To follow through and correct my issue as she did, illustrates the up most character and diligence in caring for the customer! She should be commended for her efforts in making sure that the dealership's reputation is held to the highest standards. Thank you.

Steve C.

I would not change this dealer for anything. They always provide the best service, and that's what I need to keep my vehicle in great condition. Thank you Ford!

Daniel R.

Mark was very good. He was off on the day the service work was done but he had left a note about what needed to be done and then called the next day to be sure everything was done properly and that I was happy with my service experience.

Richard R.

Toni was great and extremely courteous to me and very helpful and Chris left my car in great condition

Carol H.

Bought a new F150. Ken Bruning ordered me a truck just the way I wanted it with all the options I needed. This has been the best buying experience I have ever had. I will send all my family and friends to Ford of Port Richey from now on. Great job to everyone there.

C Dokken

Although it took many weeks longer to get the part for our Escape that any of us could have imagined, we were happy that the dealership arranged for us to have a rental car while we waited. Thank You!

Reidar H.

As always my experience with your service dept was all I expected Steve was very helpful and Chris was a constant Professional as he has been for last 8 years that I have known him Chris And Mike are your best assets,I have sent many coustomers your way and plan to keep doing that.

Cliff S.

I usually had Kenny as my service adviser, and thought I seriously thought about leaving and going somewhere else due to his no longer being there. BUT, Toni did a very good job, so I'm going to give her a chance.

William G.

 Mark Botham is the prime example of what a service rep shoud be. I always ask for Mark whenever I come in for service.

Patrick R.

Steve always goes above and beyond to take care of his customers . Pleasure doing business

Roman V.

Toni, was the best person that I have ever had in the ford service department....

Mary B.

Always a good experience.

Daniel C.

Service advisor was professional,courteous, friendly, knowledgeable,and kept tract of the service status of my vehicle. What more could you ask for or expect? Well, nothing.

Richard T.

Steve Wollak did an excellent job in handling the services needed on my Explorer. Charlie is an outstanding mechanic who is very concerned about my total satisfaction with his work.

Judy S.

Toni was professional, personable and knowledgeable....we were very pleased with our experience with the service department.

Stanley W.

Keep up the good work!

Mark M.

Steve is great.... I have had been disappointed with other dealers but never with the manner that Steve takes care of myself and my vehicle.... thanks.

Jimmie B.

I LOVE STEVE!!!!! HE DESERVES A RAISE!!!!! ;)

Tony

As usual the techs did a great job and also pointed out some minor repairs that will be needed. Steve took me to the car to show me the problems and gave me the prices and time it will take to do the repairs right then and there. Always appreciate his professionalism.

Debra J